Support Center

Expert technical support and resources for your RAS systems

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Technical Support

  • Installation Manuals & Video Guides
  • Remote Commissioning & Training
  • 24/7 Technical Consultation
  • Rapid Spare Parts Supply
  • On-site Troubleshooting
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Resources & Downloads

  • 📄 RAS System Brochures
  • 📄 Product Datasheets
  • 📄 System Layout Samples
  • 📄 Installation Manuals
  • 📄 Maintenance Guidelines

Frequently Asked Questions

What types of aquaculture equipment does YUTANKS manufacture?

YUTANKS is a professional manufacturer specializing in Recirculating Aquaculture Systems (RAS) and raw water treatment systems. Our core product range includes Rotary Drum Filters (PP and Stainless Steel), Protein Skimmers, Biological Filters, UV Sterilizers, and Oxygen Generators. We also manufacture specialized aquaculture tanks, such as our patented Honeycomb PP Fish Tanks and Galvanized Steel Tanks, designed for high-density commercial farming.

Do you offer OEM/ODM customization services for RAS equipment?

Yes, we provide comprehensive OEM and ODM services to meet specific project requirements. Our engineering team can customize equipment dimensions, materials (PP, 304/316L Stainless Steel), and control interfaces to match your site layout. We also support private labeling, voltage/frequency adaptation (e.g., 110V/220V/380V, 50Hz/60Hz), and multi-language control systems for international markets.

What materials are used in your fish tanks and filters to ensure durability?

We prioritize industrial-grade, corrosion-resistant materials for long-term stability in both freshwater and marine environments. Our tanks and filter housings are primarily made from food-grade PP (Polypropylene) or HDPE, which offer excellent UV protection and aging resistance. For metal components in drum filters, we use SUS304 or SUS316L stainless steel to prevent rust and ensure a service life suited for saltwater applications.

Do you ship internationally, and how is the equipment packaged?

Yes, YUTANKS exports to over 30 countries, including the USA, Southeast Asia, the Middle East, and Europe. We offer flexible shipping options including Full Container Load (FCL) and Less than Container Load (LCL) via sea or air freight. To ensure safety during transit, all equipment is packed in international-grade wooden boxes, steel frames, or thickened cartons with moisture-barrier protection.

How do I install the equipment if I am overseas?

We provide extensive technical support to facilitate installation. Every product ships with detailed installation manuals, wiring diagrams, and videos. For complex RAS projects, we offer remote video guidance via Zoom or WhatsApp. For large-scale projects, we can dispatch engineers to your site for commissioning and staff training upon request.

Can you provide a complete design proposal for my aquaculture farm?

Absolutely. If you provide details such as your target species (e.g., bass, shrimp, eel), water volume, and stocking density, our team can design a tailored configuration plan within 48 hours. This includes CAD drawings, equipment lists, and flow process diagrams optimized for energy efficiency and high yield.

What is the warranty period?

We offer a standard 12-month warranty on all equipment, with extended warranty options available. Our warranty covers manufacturing defects and provides rapid replacement of faulty components.

Can I start small and expand later?

Yes. Our modular design allows you to add tanks and filtration units as you grow. We recommend planning the total footprint first to ensure future expansion is seamless.

Video Tutorials

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Installation

RAS System Setup Guide

Step-by-step installation process

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Maintenance

Filter Cleaning Procedure

Regular maintenance guidelines

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Troubleshooting

Common Issues & Solutions

Quick problem-solving guide

Need More Help?

Our expert support team is available 24/7 to assist you with any questions or concerns

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